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Fly the Surly Skies, Part Two

May 15th, 2008 (11:42 pm)
current mood: flabbergasted

Did you hear about this one? Just when you thought the airlines couldn't treat their customers any worse, JetBlue has outdone them all. Here's an article....

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Man sues Jetblue for making him sit on toilet during flight
by Grant Martin
May 13th 2008

Think that your seat on the airplane is uncomfortable? It could be worse: you could have been Gokhan Mutlu, a New York man who just filed a lawsuit against Jetblue for making him sit on a toilet for more than three hours of his flight.

Apparently, Mutlu, who was flying on a buddy pass ticket (a free fare), was the last person to get a seat on his recent journey. A flight attendant on a non-revenue ticket was also on the aircraft, but she gave up her real seat to sit in the jumpseat during the flight so that everyone could fit.

But when she got uncomfortable, the pilot came back and asked Mutlu to relinquish his seat, telling him literally to "go hang out" and directing him to the toilet. When he objected, court papers say that the pilot apparently said that "he was the pilot, that this was his plane, under his command [and] that [Mutlu] should be grateful for being on board".

After nearly three hours in the lavatory, a flight attendant returned to tell Mutlu that he could return to his seat, but at that point, my wager is that he was pretty ticked off. The lawsuit was filed for over two million dollars. Jetblue should be glad that he didn't sue for more.